Privacy Policy

Last Updated: October 17, 2026

1. Introduction

Mybox respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, how we store it, and your rights regarding your information when using Mybox.

By using Mybox, you agree to this Privacy Policy.

2. Information We Collect

Information You Provide

When creating or using an account, we may collect:

  • Username
  • Email address
  • Password (stored in hashed form)
  • User ID generated by Mybox
  • Profile information you choose to provide

Uploaded Content

We may store information related to content you upload, including:

  • Profile images
  • Background images
  • Background GIFs
  • Background videos
  • Custom fonts
  • Custom link icons
  • Music files

The URLs and metadata necessary to deliver these files may be stored in our database.

Payment Information

If you purchase a Premium subscription, payments are processed by Stripe.

Mybox does not store complete payment card information.

Payment information is handled according to Stripe’s privacy and security practices.

3. Authentication and Cookies

Mybox uses authentication cookies to keep users signed in.

Authentication tokens may be stored in cookies for up to 7 days.

These cookies are required for account access and core functionality.

Disabling required cookies may prevent parts of the service from functioning correctly.

4. Analytics Information

Mybox collects limited analytics information to provide profile statistics and platform insights.

This may include:

  • Profile views
  • Link clicks
  • Device information
  • Browser information
  • Country or region information
  • Timestamp information

To help protect privacy, IP addresses and device identifiers used for analytics are stored in hashed form.

Mybox does not publicly display this information.

Analytics-related hashed data may be automatically deleted after approximately 30 days.

5. How We Use Information

We use collected information to:

  • Provide and operate Mybox
  • Maintain account security
  • Authenticate users
  • Deliver uploaded content
  • Process Premium subscriptions
  • Provide analytics features
  • Prevent abuse, spam, fraud, and unauthorized activity
  • Respond to support requests
  • Comply with legal obligations
  • Store and deliver music files uploaded by users

6. Sharing Information

Mybox does not sell personal information.

Information may be shared only when necessary with service providers that help operate the platform, including:

  • Stripe for payment processing
  • Brevo for email delivery
  • Hosting and infrastructure providers
  • Security and abuse prevention providers

Information may also be disclosed when required by law or legal process.

7. Data Retention

Account information is retained while your account remains active.

Authentication information may be retained for security purposes.

Analytics-related hashed device and IP data may be retained for up to 30 days.

Uploaded content may remain stored until deleted by you, removed by Mybox, or deleted with your account.

Uploaded music files may remain stored until deleted by you, removed by Mybox, or deleted with your account, subject to applicable legal and operational requirements.

8. Security

Mybox takes reasonable measures to protect user information.

Security measures may include:

  • Password hashing
  • Hashed analytics identifiers
  • Secure authentication systems
  • Access controls
  • Encrypted connections where available

However, no system can guarantee complete security.

9. Children’s Privacy

Mybox is not intended for children under 13 years of age.

If we become aware that personal information has been collected from a child under 13, we may remove the information and terminate the associated account.

10. Future Analytics and Advertising Services

Mybox may introduce additional analytics, advertising, or measurement services in the future.

Examples may include:

  • Google Analytics
  • Cloudflare Analytics

If additional services significantly affect how personal information is collected or processed, this Privacy Policy may be updated.

11. International Users

Mybox is available globally.

By using Mybox, you understand that your information may be processed and stored in countries where Mybox or its service providers operate.

12. Your Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including:

  • Access
  • Correction
  • Deletion
  • Restriction of processing
  • Objection to processing
  • Data portability

To request assistance regarding your information, contact Mybox through an official support channel.

13. Account Deletion

You may request deletion of your account.

Upon deletion, Mybox may permanently delete account information, uploaded content, and associated profile data, except where retention is required for security, legal, fraud-prevention, or operational purposes.

14. Changes to This Privacy Policy

Mybox may update this Privacy Policy from time to time.

Continued use of Mybox after changes become effective constitutes acceptance of the updated Privacy Policy.

15. Contact

For privacy questions, copyright requests, support inquiries, or account-related requests, contact Mybox through any official support channel, including:

  • Email
  • Discord
  • Official social media accounts